Herein the following definitions will apply:
“You” and “your” refers to any user of the Covery Solution.
“We”, “our” and “us” refers to Covery.
“Covery” means Covery AI Limited, a legal entity registered in Cyprus with registration number HE 432809 whose registered office is located at Ioanni Stylianou 6, 2nd floor, Flat / Office 202, 2003 Nicosia, Cyprus.
“Covery parties” refers to Covery affiliates, subsidiaries and its respective directors, employees, agents and shareholders.
“The Site” refers to the Covery Site (www.covery.ai) including all its content and subdomains.
“Client” means an individual who purchases goods or services from you.
We provide software and a service to protect online business from various types of fraud and to reduce operational overhead (“Covery Solution”). Covery brings together event chain analysis, feature engineering, rule management and machine learning to obtain the most accurate results. We can provide you with application programming interfaces, SDKs and other technologies (the “APIs“) to enable you to access and implement the Covery Solution.
Covery is a risk platform. We carry out risk analysis based on data and/or information submitted by you through the APIs and administrative platform, including your Clients’ personal data (the “Data”) and other data from all the system fundamentals, including risk policies. Covery Solution makes an automated decision whether an event should be accepted, rejected or whether it requires individual attention (the “Result“).
How you may use Covery Solution
You may not: use, allow to use or assist other persons to use the Site and Covery Solution or any of its content for any purpose other than fraud protection of your business unless we give you prior written consent.
You agree that you will not use, copy, modify, adapt, distribute, transmit, translate, display or otherwise exploit the Site and Covery Solution without the prior written consent of Covery.
You agree not to remove, obscure, or alter any copyright notice, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Site or Covery Solution. Covery reserves all rights not expressly granted in and to the Site and Covery Solution.
You should be aware that by providing you with Covery Solution we act as a data processor and you act as a data controller in the meaning given by General Data Protection Regulation (GDPR). We process your Data only to provide you with the Covery Solution and only on documented instructions from you. You warrant that you obtain prior consent from your Clients to collect, use and process their personal data by Covery.
We warrant to you that we comply with our obligations as a data processor under the applicable legislation. We implemented the technical and organisational security measures and technological development to ensure an appropriate level of security of personal data.
We will notify you of any personal data breaches (including any unauthorized or accidental access) without undue delay after becoming aware of a personal data breach.
Covery warrants and represents that:
Your Data will not be disclosed to advertisers or any unauthorized third parties;
We do not use Data to communicate your Clients;
We will not claim ownership of the Data;
We will not disclose your identifying information to other Covery Solution’s users or other unauthorized third parties;
We respect your privacy and your personal data will be protected as well as your Clients’ information and Data;
We keep your Data, API’s, Result and any information provided by you in confidence in accordance with the terms and conditions set in a separate agreement with Covery;
We will notify you promptly of any suspected or actual breach of the security of your Data;
We do not use your Data in any manner other than you instruct in writing;
We may use your Data for as long as reasonably necessary for the limited purpose of providing fraud detection and prevention services, as determined by Covery in its reasonable discretion or for the purpose to comply of with technical and legal requirements related to the security, integrity and operation of Covery Solution. After the termination of the agreement between Covery and you, you may request deletion of your Data. We are able to delete your Data or information within ninety (90) days;
Where required, we will assist you in ensuring compliance with your duties under GDPR;
We do not transfer your Data to any country that does not provide an adequate level of data protection.
We do not guarantee that the Site is free of viruses or bugs nor that it is totally secure. You are responsible for your entire information technology configuration, computer programs and platforms necessary to access and use the Site. You should make use of your own software for virus protection.
You shall not use the Site, API’s and/or and Covery Solution to introduce trojans, viruses, worms, logic bombs or any other material that may harm the Site or its technology. You must not use unauthorized access to the Site, or to the server where the Site is stored or any other server, database or computer connected to the Site and / or to the Covery Solution. You must not implement any attacks on the Site and / or Covery Solution using denial-of-service attack or a distributed denial-of-service attack. We will not be liable for any loss/damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may harm your computer equipment, programs, data or other proprietary material due to your use of the Site or in the event that you download any content from it, or from any website linked to it.
Intellectual property rights
You hereby acknowledge and agree that all information, content and material contained on the Site and Covery Solution platform, API’s are exclusively the ownership of Covery, our affiliates, partners, suppliers or licensors who are protected by intellectual property laws and/or international treaty provisions.
You acknowledge that we own or are licensed to use all rights, titles and interests in and to the Site and Covery Solution platform and the Result including, without limitation, all intellectual property rights therein and thereto. By “Intellectual property rights”, we mean any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, whether or not registered or capable of registration, and whether subsisting in any specific country (-ies) or any other part of the world, and any and all other proprietary rights as may be updated and expanded periodically. You acknowledge that, under no circumstances, will you acquire any title or interest to any part of the Site, API’s, the Covery Solution or the Result. You may not reproduce, store, share, distribute or use any of the information, content and material contained on the Site, on the Covery Solution platform and/or the Result either in whole or in part, without our and / or the respective owner’s prior written consent.
The “Covery” name and logos are trademarks of Covery and our affiliates and subsidiaries. Other marks, graphics, icons, names and logos used or displayed on or through the Covery Site, and the described or offered products or services are trademarks, trade dress and / or service marks of Covery and our affiliates and subsidiaries or otherwise are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Covery.
You must not copy or use any of the abovementioned trademarks, trade dress and/or service marks, in whole or in part, without our and the respective owner’s prior written consent. You must not use any meta-tags or any other “hidden text” utilizing any of the abovementioned trademarks, trade dress and/or service marks without the prior written permission of Covery or the respective owner.
The Site, Covery Solution and the Result available to you are provided on an “as is” and “as available” basis with no warranties whatsoever. Covery and Covery parties do not assume any liability whatsoever and disclaim any responsibility for any consequences resulting from your access or use of the Site, the Covery Solution and the Result.
We do not guarantee that the Site and / or Covery Solution will be undisturbed or error-free. We do not guarantee that the Site and / or Covery Solution will be maintained and kept up-to-date on a regular basis, or that all its products and services will be available anywhere, any time and to all users.
Covery and Covery parties specifically and explicitly disclaim, to the fullest extent permitted by law, any and all representations, guarantees and warranties (expressed, implied, statutory or otherwise) with respect to the Site, Covery Solution and the Result, including, without limitation, warranties as to accuracy, performance, merchantability, fitness for a particular purpose, and non-infringement. Covery and Covery parties also disclaim any warranties and liability regarding the accuracy, completeness, security, reliability, timeliness, and performance of the Site, Covery Solution and the Result. Some countries and jurisdictions do not allow the exclusion or disclaimer of certain terms or warranties, so the above exclusions in whole or in part may not be applied fully in your country or jurisdiction. If the above exclusions are not fully enforceable under applicable law, they will apply to you to the extent they are enforceable. You may also have other rights that vary from country to country and jurisdiction to jurisdiction.
Such limitation of liability shall also apply whether the damages arise from use, misuse, inability to use and reliance on the Site, Covery Solution and / or the Result, or from the interruption, suspension, or termination of the access or use of the Site and / or Covery Solution for any reason. Such limitation shall apply to the fullest extent permitted by law, notwithstanding a failure of essential purpose of any limited remedy.
Some countries and jurisdictions do not allow the exclusion, disclaimer or limitation of liability of certain types of damages, so the above exclusions may not be fully applied to you in your country or jurisdiction. If the above exclusions are not enforceable under applicable law, and under any circumstance whatsoever, the aggregate liability of Covery and Covery parties shall not exceed one hundred U.S. dollars. You may also have other rights that vary from country to country and jurisdiction to jurisdiction.
Suspension and termination of services
We may without prior notice temporarily suspend or terminate our services in the event:
- your activity is prohibited by our policies;
- your activity or your user’s activity is likely to harm the operation of the Site or Covery Solution;
- you do not pay us or pay with a delay for providing our services;
- you stop transfer Data to us.
Governing law and disputes
If you have any further questions please feel free to contact us.
Question regarding the personal data protection may be addressed to our Data Protection Officer to the following e-mail address firstname.lastname@example.org
Last modified: August 18, 2022